How Billing Works
Monthly plans are billed in advance and follow calendar months.
$60 or $40 Account Credit (Loyalty Credit Amounts by Plan)
When you sign up, a credit is applied to your account:
This credit is automatically applied to future invoices. It will:
- Reduce upcoming charges until the full amount is used
- Appear in your invoice history
- Remain on your account until fully applied
The credit does not expire and does not affect your service start date. Think of it as a prepaid value that helps offset your first few monthly bills.
Billing Examples
| Date | What Happens | Amount |
|---|---|---|
| Jan 3 | Prorated charge for Jan 3–29 | $20.89 |
| Jan 6 | Billed in advance for Jan 21–Feb 20 | $37.99 |
| Feb 6 | Billed in advance for Feb 21–Mar 20 | $37.99 |
| Mar 6 | Billed in advance for Mar 21–Apr 20 | $37.99 |
| Date | What Happens | Amount |
|---|---|---|
| Jan 6 | Prorated charge for Jan 6– Jan 20 | $17.20 |
| Jan 6 | Billed in advance for Jan 21–Feb 20 | $37.99 |
| Feb 6 | Billed in advance for Feb 21–Mar 20 | $37.99 |
| Mar 6 | Billed in advance for Mar 21–Apr 20 | $37.99 |
| Date | What Happens | Amount |
|---|---|---|
| Jan 15 | Prorated charge for Jan 15– Jan 20 | $7.35 |
| Shortly after signup | Billed in advance for Jan 21–Feb 20 | $37.99 |
| Feb 6 | Billed in advance for Feb 21–Mar 20 | $37.99 |
| Mar 6 | Billed in advance for Mar 21–Apr 20 | $37.99 |
Billing Timeline
What to Expect at Checkout
- You will always see a prorated charge for the remainder of the current month
- Monthly plans are billed in advance for the following month
- Your ongoing billing date will be the 6th of each month
- If you sign up after the 6th, the upcoming month will be billed automatically so there is no gap in service
Frequently Asked Questions
Your first charge is prorated to cover only the remaining days in the current calendar month. This means you only pay for what you use—starting from your sign-up date through the end of that month.
Monthly billing occurs on the 6th of each month. Each charge covers the next calendar month of service.
No. The monthly price remains the same. Shorter months simply have fewer service days but the billing amount does not change.
Yes. You can update payment methods, view invoices, or manage your subscription through our billing system at any time.
Hardware and accessories ship free within the United States. Monthly plans are digital services and do not include shipping.